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| Accounts Maintained & Serviced Monthly |
We maintain the Association's account history in our system so that we can quote current figures to the owners without having to contact the Association's bookkeeper. We are able to do this because the Association's bookkeeper mails the delinquent owners' billing statements directly to A.S.A.P. instead of the homeowners. Upon receipt of the statements, A.S.A.P. reviews them for any additional charges or increases in the assessments and makes the necessary adjustments.
Servicing accounts every month means we are actively reviewing and touching the accounts every month and determining the next step of collection. You will know that we have serviced the account by reading the monthly status reports, which will tell you what we have done on the account. If any portion of an account is deemed uncollectible, we will provide the bookkeeper with written instructions as to the exact amount to write off and why. Then at a Board meeting, a Board Member signs the resolution at the bottom of the instruction sheet and the bookkeeper places it in the Association's year-end file for the Accountant to officially write-off at the end of the year. It's that simple.
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